Contact Ticket Help

Use the form on the right to contact Guest Services for ticket help. To contact another department please use our Contact Page.

 

3250 Riverside Park Drive
Vero Beach, FL 32963
United States

(772) 231-6990

Riverside Theatre in Vero Beach, FL is a regionally producing theatre affiliated with Actor's Equity Association, The League of Resident Theatres, Stage Directors and Choreographers Society, and United Scenic Artists. Riverside Children's Theatre, the educational arm of Riverside, offers classes, camps, and training opportunities in the areas of theatre, dance, music, and video for all ages on a year round basis.

Ticket Sales & Policies

TICKET SALES INFORMATION

Tickets for Riverside Theatre Productions can only be purchased by calling Riverside Theatre's Box Office, visiting the Window, or the RiversideTheatre.com Website. DO NOT PURCHASE RIVERSIDE THEATRE SHOW TICKETS FROM ANY OTHER ENTITY. WE DO NOT HONOR 3RD PARTY TICKETS. Photo ID required to pick-up or exchange tickets for your protection. All ticket sales purchased online and at the box office are subject to a transaction fee. Method of payments accepted: Check, Cash, VISA, MASTERCARD, American Express, or Discover. All prices and shows subject to change.

Box Office Phone: 772-231-6990
Online: my.riversidetheatre.com/events
At the Box Office Window: 3250 Riverside Park Drive, Vero Beach, FL 32963
Email Inquiries: tickethelp@riversidetheatre.com

Regular Box Office Hours:
Monday–Friday: 10:00am – 5:00pm
Show Day Box Office Hours:
Tuesday–Friday: 10:00am – Showtime
Saturday–Sunday: 12:00pm – Showtime

Group Discounts: For Stark Stage and Waxlax Second Stage productions, discounts are available for groups of 20 or more when purchased together in one transaction. Call the Box Office for details.

Children/Student Discount Tickets and Policy: Ages 17 and under are half-priced excluding special events. Children under 5 are not permitted into Professional Theatre productions on the Stark and Waxlax stages. Please contact the box office to find out if a production's content is age-appropriate for your child prior to purchasing a ticket. 

Anyone causing a disturbance will be asked to leave the theatre without a refund.

Cameras and Recording Devices: The use of any audio, visual or other recording devices are strictly prohibited by law inside Riverside Theatre. Equipment may be confiscated by the theatre management.


PROFESSIONAL THEATRE TICKET POLICY

Single Ticket Processing Fee is $2 per ticket
Season Ticket Processing Fee is $1.50 per ticket

NO REFUNDS

Single Tickets: May request a Tax Credit at least 24 hours prior to the performance.
Subscribers: May request a Tax Credit at least 24 hours prior to the performance.
Members: May request a Tax Credit Credit at least 24 hours prior to the performance.

PERFORMANCE DAY EXCHANGES

Single Tickets: $10 fee per ticket, up to 2 hours prior to curtain time. Exchange Monday-Friday 10:00am– 5:00pm
Subscribers: 2 ticket exchanges for free for one performance. Additional: $10 fee per ticket, 2 hours prior to curtain time.
Members: $10 fee per ticket, 2 hours prior to curtain time. Members with an annual donation of $500 and above receive unlimited exchanges.

SEAT / SECTION EXCHANGES

Single Tickets: $10 exchange fee per ticket. Seat upgrade fees apply. No refunds for downgrades.
Subscribers: $10 exchange fee. Seat upgrade fees apply.
Members: $10 exchange fee. Seat upgrade fees apply. Members with an annual donation of $500 and above receive unlimited exchanges.

MISSED PERFORMANCE / REPLACEMENT TICKETS

Must present unused tickets to be verified by staff. 
A performance is considered missed if exchanged later than 2 hours prior to curtain time.

Single Tickets: Call the morning of replacement performance. No charge for upper balcony seating. 50% discount for other available seating. Subject to available performances and available seats.
Subscribers: Call the morning of replacement performance. No charge for same section seating. Upgrade fees apply. Subject to available performances and available seats.
Members: Members with an annual donation of $500 and above may call the morning of replacement performance. No charge for same section seating. Tickets subject to availability. Upgrade fees apply.


RIVERSIDE THEATRE FOR KIDS TICKET POLICY

Children over the age of 1 will need a ticket. And out of respect for all ticket buyers and our guests, anyone causing a disturbance during the performance will be asked to leave the theatre.

No Refunds

Single Tickets: May request a Tax Credit at least 24 hours prior to performance.
Members: Members with an annual donation of $500 and above may request a Tax Credit at least 24 hours prior to performance.

Performance Day Exchanges

Single Tickets: $10 fee per ticket, 2 hours prior to curtain time.
Members: Additional: $10 fee per ticket, 2 hours prior to curtain time. Members with an annual donation of $500 and above receive unlimited exchanges.

Missed Performance / Replacement Tickets

Single Tickets: N/A
Members: Call the morning of replacement performance. No charge for same section seating. Upgrade fees apply. Subject to available performances and available seats. Members with an annual donation of $500 and above receive unlimited exchanges.


THE COMEDY ZONE / HOWL AT THE MOON TICKET POLICY

NO REFUNDS

Single Tickets: May request a Tax Credit at least 24 hours prior to performance.
Members: May request a Tax Credit at least 24 hours prior to performance. Members with an annual donation of $500 and above receive unlimited exchanges.

PERFORMANCE DAY EXCHANGES

Single Tickets: $10 fee per ticket, 24 hours prior to curtain time. Tickets subject to availability. Same Weekend only.
Members: Members with an annual donation of $500 and above receive unlimited exchanges. Tickets subject to availability. Same weekend only.

MISSED PERFORMANCE / REPLACEMENT TICKETS

Single Tickets: 50% discount for replacement tickets. Tickets subject to availability. A fee may apply.
Members: Members with an annual donation of $500 and above receive unlimited exchanges.


DISTINGUISHED LECTURER SERIES TICKET POLICY

No Refunds or Exchanges

Tax Credit only. Must be requested at least 24 hours prior to the lecture.