Contact Ticket Help

Use the form on the right to contact Guest Services for ticket help. To contact another department please use our Contact Page.

 

3250 Riverside Park Drive
Vero Beach, FL 32963
United States

(772) 231-6990

Riverside Theatre in Vero Beach, FL is a regionally producing theatre affiliated with Actor's Equity Association, The League of Resident Theatres, Stage Directors and Choreographers Society, and United Scenic Artists. Riverside Children's Theatre, the educational arm of Riverside, offers classes, camps, and training opportunities in the areas of theatre, dance, music, and video for all ages on a year round basis.

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Employment

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Riverside Theatre is a fun and exciting venue to work at and was voted one of the best places to work in Indian River County!

EMPLOYMENT OPPORTUNITIES
Applications may be submitted by filling out and submitting the form below.

The Theatre's primary goal when recruiting new employees is to fill vacancies with persons who have the best available skills, abilities or experience needed to perform the work.

While some positions may be posted and filled through outside agencies or job boards, Riverside Theatre accepts job applications on an ongoing basis. Throughout the year, the seasonal positions may become available in the following areas:

Guest Services:
Bartenders.... Servers.... Ticket Sales.... Concessions.... House Managers.... Facility-Janitorial-Maintenance

Production:
For our season (October-May) Backstage Crew Members & Follow Spot Operators are needed.

Instructors:
For our youth and adult Theatre and Dance classes.

Riverside Theatre is an Equal Opportunity Employer. Equal opportunity will be extended to all individuals without regard to race, religion, color, sex, national origin, sexual orientation, age, marital status, disability or any other status protected under applicable Federal, State or Local law.


Positions Currently Available:


Bartenders/Servers (Hourly-part-time)
This position is interchangeable, depending on the need of the event. Shifts available days, nights and weekends. Only Experienced Bartenders/Servers need apply. Interested candidates should use the application form below using the subject line of "Bartender/Server" position.


Food and Beverage Manager (Full Time – Salary)
Manages food and beverage operation and reports to Chief Operations Manager. Must be able to work nights, weekends and holidays

REQUIRED SKILLS:

  • Customer service

  • Strong organizational and interpersonal skills

  • Basic computer knowledge and math skills

  • Ability to troubleshoot

  • Must be able to work independently

  • Work well under deadline

  • Food Service/Bar Service Experience Required

  • Management Experience Preferred

  • Detail oriented.

  • Able to lift up to 30 lbs. and stand for extended periods of time

SUMMARY DESCRIPTION AND PRIMARY RESPONSIBILITIES:

  • Uphold the Core Values of Riverside Theatre.

  • Oversee Opening and Closing Procedures of Front of House

  • Maintain Health Code Standards.

  • Maintain Front of House schedules

  • Manage, Hire and Train Employees

  • Monthly Inventory

  • Customer Service and Problem Solving

ESSENTIAL DUTIES:

  • Oversee that all bar and concession equipment is clean and functioning. Communicate when repairs or new equipment is needed.

  • Work with Food Service Supervisor and Bar Service Supervisor to place orders with vendors, accept deliveries and put away product on a daily/weekly basis

  • Meet with distributors for product needs

  • Develop and oversee opening and closing procedures for all lobby, theatre, concession and bar service areas with trained staff.

  • Attend meetings with upper management as directed.

  • Communicate and train Front of House Staff on company policies and procedures

  • Able to navigate and understand organization’s point of sale system

  • Manage customer service and staff during operating hours

  • Oversee all opening and closing duties are being completely correctly

  • Ensure end of day reports and registers are correct with accounting

  • Ensure that all food and service outlets are properly equipped with product, staff and point of sales for shows and theme weekends

  • Ensure all food and service traffic/lines flow efficiently during

  • shows and events to service as many patrons as possible

  • Manage Founder’s Lounge product, set up and staffing in season

  • Responsible for food procurement, delivery and storage

  • Communicates with the Department of Health and keeps current with/trained on all health codes in kitchen and prep areas

  • Responsible for submitting a monthly inventory, pricing, cost controls to management

  • Maintain proper documentation of waste to submit at the end of the month to management

DISCLAIMERS: All requirements are subject to possible modification to reasonably accommodate individuals with disabilities. This description in no way states or implies that these are the only duties to be performed.


Box Office / Customer Service Personnel (Hourly-part-time)
Box Office personnel beginning this summer and continuing throughout the Season. The Box Office is responsible for making patrons & prospective patrons feel welcomed and excited about their Riverside Theatre experience while maximizing revenue from the sale of tickets

Duties Include:

  • Sell tickets via phone and in person for productions at Riverside Theatre

  • Collect Audience data from ticket sales for marketing purposes

  • Participate in marketing initiatives and promotions

  • Communicate with Season Subscriber’s about renewals

  • Provide the Best Possible Patron Experience

  • In a cheerful manner help generate excitement about RT productions to patrons & prospective patrons

  • Communicate general organizational information, production details and neighborhood destinations of interest to patrons

  • Attend productions early in the run to effectively promote plays to audiences

  • Follow RT’s customer care policy and maintain high standards of customer care

Essential Skills:

  • The ideal candidate will be able to demonstrate the following skills, experience and qualities:

  • Enjoys speaking with people from all different backgrounds

  • Available to work evening and weekend shifts

  • A genuine interest in the arts

  • Excellent communication skills

  • Honest and reliable

  • Able to self-manage

  • Previous experience with database or customer service programs

  • Able to work efficiently in a fast paced environment

  • Cash handling and reconciling experience

  • Ability to remain calm while working under pressure

  • Experience with ticketing software and Tessitura – (Riverside Theatre does provide software training)

  • Basic knowledge of Excel a plus

Shift-Time Tracks:

  • Track A: Week Day Shift – May through April, Mondays through Fridays, Shifts between the hours of 8AM-6PM. 10 to 25 hours per week as scheduled. More hours available during the months of January-April.

  • Track B: Week Day Evening/Saturday Shift – October through April, Tuesdays through Thursdays from 2PM-8PM, Fridays and Saturdays from 12PM-10PM. May through September, Tuesdays through Thursdays from 8AM-6PM, Fridays and Saturdays from 8AM-10PM. 10 to 25 hours per week as scheduled. More hours available during the months of January-April.

  • Track C: Week Evening/Weekend Shift – August through April, Sundays though Thursdays from 9AM-8PM, May through July, Tuesdays through Thursdays from 8AM-6PM, Fridays and Saturdays from 8AM-10PM. 10 to 25 hours per week as scheduled. More hours available during the months of January-April.

Track commitment is required or per diem will apply. Interested candidates should use the application form below using the subject line of "Box Office" position.


House Manager (Hourly-part-time)
The House Manager is considered the host of the show, making sure everything at the front of the Theatre runs smoothly from the audience's perspective. The House Manager serves as the face and voice of the Theatre and works closely with the house crew to ensure that everyone follows the rules and has a good time. 

Duties include:

  • Coordinate house crew. House managers are responsible for overseeing the ushers.

  • Man the doors. An effective house manager ensures theater doors are open and closed at appropriate times. Close the doors when the curtain goes up, and be aware of the late arrival policy for audience members. Open the doors at the start of intermission and after the performance has ended. Also make sure the lobby lights are turned up and down to correspond with the opening of the doors.

  • Show audience members to their seats. House managers often assist ushers in helping guests find their seats. They also make sure audience members are comfortable and provide special assistance to disabled guests.

  • Clean house. House managers need to make sure the theater is neat and tidy, both before the house opens for audience members and at the conclusion of each performance.

  • Wait in the back. An effective house manager should remain at the back of the theater or in the lobby throughout the performance, ready to deal with any issues that arise. This could include ringing phones, late-arriving guests, broken seats or a variety of other situations.

  • Know the show. Attend performances and know how the performance will flow. This will aid an effective house manager in knowing appropriate times to permit entrance and exits.

Days are variable and include some nights, and some weekends.

Summer hours will be Friday and Saturday Evenings 5-12 with occasional matinees through the summer. Interested candidates should use the application form below using the subject line of "House Manager" position.


Preliminary Application For Employment

Name *
Name
Telephone Number *
Telephone Number
Present Address *
Present Address
Are you legally eligible for employment in the United States? *
Are you 18 years of age or older? *
When are you available to begin work?
When are you available to begin work?
Is there anything that would prevent you from performing in a reasonable and safe manner the activities involved in the position for which you have applied? *
Please provide High School, College, Business/Technical/Trade Schools.
Please include the following: Name & Address of Company (Describe business type), Phone number, Supervisor's Name, Reason left, Duties, Dates employed from and to, Compensation, Job Title and Position held.
This is only a preliminary application for employment and upon consideration you may be asked to complete a written employment application for a credit and background check. I certify that all the information on this application is correct, and I understand that any misrepresentation or omission of any information will result in disqualification from consideration for employment or, if employed, my termination. *
I understand this company hires only U.S. citizens or individuals who are legally eligible to work in the United States. This application is current for only sixty (60) days. At the conclusion of this time, if you have not heard from the Employer and still wish to be considered for employment it will be necessary for you to complete a new application. *
There's one last step to complete your preliminary application. Click SUBMIT button and follow the Predictive Index (PI) instructions by clicking the link on the following page.  *