Contact Ticket Help

Use the form on the right to contact Guest Services for ticket help. To contact another department please use our Contact Page.

 

3250 Riverside Park Drive
Vero Beach, FL 32963
United States

(772) 231-6990

Riverside Theatre in Vero Beach, FL is a regionally producing theatre affiliated with Actor's Equity Association, The League of Resident Theatres, Stage Directors and Choreographers Society, and United Scenic Artists. Riverside Children's Theatre, the educational arm of Riverside, offers classes, camps, and training opportunities in the areas of theatre, dance, music, and video for all ages on a year round basis.

Accessibility

Accessibility

Riverside Theatre is committed to providing an equal access entertainment experience for all its Patrons including guests with disabilities. Below is a description of many of the accessible features.

Accessible Public Spaces

  • Accessible parking spaces for cars and vans in our self-parking facility

  • Accessible public entrance

  • Accessible route from the accessible public entrance to the guest areas, including the 2nd floor

  • Accessible route from the accessible public entrance to the elevator

  • Accessible elevator

  • Accessible ticket sales area

Parking:

Riverside Theatre has a handicap parking lot adjacent to the southeast side of the Theatre and ample free city parking across from the Theatre in Riverside Park.

Wheelchair Policy:

Tickets are available for Patrons in wheelchairs. As a courtesy, Patrons in wheelchairs may purchase one additional ticket for his or her companion. Wheelchair and companion seats are sold on a first-come, first-served basis at the theatre Box Office only. Please be sure to inform the Box Office representative of your seating needs when purchasing tickets.

If a Patron finds that they need a wheelchair after purchasing a regular theatre seat, they must call the Box Office to be re-assigned a designated wheelchair space and companion seat. If the designated wheelchair space is already in use for the date the original tickets were purchased, the Box Office will exchange the Patron’s ticket for the next available date of performance, or to a date satisfactory to the Patron, at no additional charge.

Wheelchair Accessible Restrooms:

Restroom facilities are located in the central lobby on both the ground level and second floor. All restrooms are fully accessible to Patrons in wheelchairs. Two private restrooms located in the lobby and on the second floor are available for Patrons who require assistance. The elevator is centrally located in the lobby.

Sound Enhancement:

Headsets for sound augmentation are available at the Guest Services counter, free of charge. Photo identification is required as a deposit.

Website Accessibility 

Riverside Theatre is committed to facilitating and ensuring the accessibility and usability of our website for all people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to the website with our website and ticket sales providers, Squarespace & Tessitura Network.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Riverside Theatre’s website contains WCAG 2.0 Level AA conforming functionality. Conforming functionality means that efforts were taken during the development of the website to follow WCAG standards.  Our website is tested on a periodic basis with assistive technology to ensure continued compliance with current accessibility standards.

Compatibility with Browsers and Assistive Technology

Riverside Theatre’s website is designed to be compatible with the following assistive technologies:

  • Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies

Technical Specifications

The accessibility of Riverside Theatre’s website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

  • WAI-ARIA

  • CSS

  • JavaScript

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Riverside Theatre’s website, there may be some limitations. 

Feedback & Contact

We welcome your feedback on the accessibility of Riverside Theatre’s website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the Theatre or require help reserving an ADA accessible seat, please reach out to us with the contact information below. 

Declaration of Accessibility

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